![]() Please consider, however, that once the process below is completed, permissions might not be available in real time to the user, since permission replication over the whole infrastructure might take a while. There are two main actions the mailbox owner will need to take in order to provide another user with access to the shared mailbox. With the exception of the mailbox owner, anyone else who needs to access the additional mailbox (and configure it on his Outlook profile) must be granted the correct permissions. Once configured, the shared mailbox will be automatically available in the left folder pane in Outlook.ĭelegate access to shared mailbox for another user Type the email address or name of the shared mailbox, then click OK. In Outlook, go to File > Account Settings > Account Settings. Depending on the infrastructure Office 365 is relying on, a shared mailbox added using a different method than the one shown below might not work as expected, or might produce error messages. You should keep in mind, however, that there are different methods to do this. Once your shared mailbox account is ready (created either on Active Directory on-premises or on Azure Active Directory) you can proceed by adding it to your Outlook profile. Add an additional shared mailbox in Outlook In this article, you will learn how to configure a shared mailbox in Outlook and what to do if the shared mailbox is not synchronizing properly. ![]() Share Outlook calendar information: Multiple users can plan and view work shifts and/or holiday time.Monitor and send email from a centralized account: For example, Handle customer email inquiries: Numerous users within the organization can share the responsibility for monitoring the mailbox and answering queries.Want to see how a Sherweb partnership sets you up for success right from the start? Unlock the entire journey with our Partner GuideĪmong the most common advantages of using shared mailboxes include these abilities: Essentially, a shared mailbox acts as a centralized service allowing many people to work in a synchronized manner. They permit performing a wide range of coordinated activities with a team. Every member is able to read and send email messages to and from the shared mailbox itself. Be sure to choose the "Folder visible" option under "Other" to ensure that it will be displayed through the delegate's own account (rather than having to manually open it through File/Open & Export/Other User's Folder).A shared mailbox is accessible by multiple users, all of whom are granted specific access permissions. Once at the permissions tab you can select the permissions level you want. Select the "Permissions" tab and add the delegate's email address there.ģ. Right-click on the inbox folder and choose properties.Ģ. Note: If the link to the inbox is visible in but does not display content, please follow the steps below:ġ. You may now freely edit the delegate's permissions accordingly: Select the Permissions option then select Set Permissions.Ĥ. ![]() Choose the delegate whose permissions you wish to edit. Select your account, then select Advanced.ģ. Select OK in the next window and you're finished.Ģ. Reviewer - allows the delegate to only read content.Īuthor - allows the delegate to read and create content.Įditor - allows the delegate to read, create, and modify content.Ħ. None - gives the delegate no access to this content. Set the delegate's permissions for each category and check any permissions as needed: In the Choose a Person window, type the name or email address of the person you wish to assign as a delegate. Select the Delegates tab at the top of the window, then select the Assign a Delegate button underneath the first text box.Ĥ. Select the account for which you wish to assign a delegate, then select Advanced.ģ. These permissions may be edited at any time. User's may restrict a delegates permissions according to their supplementary needs. Microsoft Office 2016 allows users to assign Delegates which allows another person access to certain content on the user's account and allows them to act on their behalf such as creating appointments or meetings in the calendar.
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